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Privacy policy

This information is very important for you. Therefore, we suggest that you carefully read these policy rules before you provide us with your personal data. We also draw your attention to the fact that both the Policy and the Rules may be changed, supplemented or updated. If you do not accept these Terms and / or the Policy or any of the conditions, we will not be able to provide you with any or all of the services provided by us (hereafter referred to as the Services).

WHO ARE WE?

  • Bank transfer prepayment can be made through the Internet Bank or in the bank itself. The invoice will be prepared and sent to you at your specified e-mail address. Responsibility for the protection of the data during payment lies on the bank itself, since all monetary transactions are carried out in the Internet banking system. Delivery of the goods will be made only when the entire amount of money indicated in the invoice is credited to the bank account of SLEEP8-PT, UNIPESSOAL LDA in BPI Bank. After receiving the goods, you will be given an invoice confirming the receipt of the goods.

WHY DO WE PROCESS YOUR INFORMATION?

  • We only process personal data when, from the outset, this is necessary to comply with legal obligations that apply to us, or such processing operation is necessary for the performance of a contract or pre-contractual steps associated with it, as is the case, namely, of transactions carried out in the online store. We may also process information if we have a legitimate interest in doing so, provided that, in each case, our interest complies with applicable law and the rights of the data subject; this may occur, in particular for:

    • Communication with our customers;

    • Employee recruitment;

    • Website development and maintenance;

    • Provision of technical assistance;

    • Fraud prevention and detection;

    • Ensure network and information security;

    • Provision of information about Sleep.8 activities.

  • When none of the remaining conditions of lawfulness are able to support the data processing operation, we will only process the information if we have obtained the consent of the data subject to process their personal data for specific, explicit and legitimate purposes.

HOW LONG DO WE KEEP YOUR INFORMATION?

  • We only keep personal data for the period necessary to fulfill the purposes for which it was collected. In certain cases, the retention of data may occur for longer periods, namely when the law so requires. We keep the purchase data and accounting documents for 5 years after the date of the purchase and the date of signing the invoice at the end of the calendar year. If no claims were made to us by the end of that term, we delete it from the database and / or separate irrevocably from your data and other personalized information.

SECURITY AND CONFIDENTIALITY

  • Information security and protection of personal data is a priority for Sleep.8. We implement and ensure the maintenance of adequate means of protection, so that our internal procedures for the security of personal data comply with the regulations in force. We also make the necessary efforts to ensure that the third parties that collaborate with us under contract, as partners or service providers, guarantee adequate protection of the personal data to which they have access. We limit access to personal data to specific employees, and only when their contact with such personal data is justified within the scope of their duties. We take the necessary measures to ensure the safe handling of personal data. In particular, we take precautionary measures to protect personal data from loss or abuse, and we use security procedures to prevent unauthorized access to this personal data. All personal data we collect is stored on servers that offer security guarantees. We subject our systems and security policies to periodic reviews to ensure that data is safe and secure.
    We also respect the confidentiality of your information. As such, we do not sell, distribute or otherwise make your information commercially available to third parties. Sleep.8 is committed to keeping your information confidential in accordance with this Privacy Policy and under applicable law.

EXERCISE OF RIGHTS BY THE DATA HOLDER

  • Request access to information – the holder of personal data has the right to obtain confirmation that the data concerning him or her is subject to treatment and, when applicable, access their personal data and access the information provided for in the law.

  • Request rectification of information if it is inaccurate or incomplete – the holder of personal data has the right for Sleep.8, without undue delay, to rectify inaccurate or incomplete data concerning him/her.

  • Request the erasure of your personal data – the holder of the personal data has the right to request Sleep.8 to erase your data, without undue delay, and it has the obligation to erase the personal data, without undue delay, when applicable , in particular, one of the following reasons:

    • Personal data is no longer necessary for the purpose for which it was collected or processed;

    • You are opposed to the treatment and there are no prevailing legitimate interests that justify the treatment; or

    • You have withdrawn your consent for data processing (in cases where the processing is based on consent) and there is no other basis for said processing.

    • Request limitation of processing of your personal data – the holder of personal data has the right to request Sleep.8 to limit the processing of your data if one of the following situations applies, namely:

    • Contest the accuracy of the personal data, during a period that allows Sleep.8 to verify its accuracy;

    • The data processing is lawful and the data subject opposes the deletion of personal data and requests, in return, the limitation of its use;

    • Sleep.8 no longer needs personal data for processing purposes, but such data is required by the holder for the purposes of declaration, exercise or defense of a right in a judicial process;

    • If you have objected to the treatment, until it is verified that the legitimate reasons of the person responsible for the treatment prevail over those of the data subject.

  • Oppose the processing of your personal data – the data subject, 1) in cases where the data processing is carried out for the purposes of the legitimate interests pursued by Sleep.8 ; or 2) data processing is carried out for direct marketing purposes; or 3) profiling; you can also, at any time, object to the processing of your personal data.

  • If the treatment depends on your consent, you have the right to withdraw it – if consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the treatment carried out based on the consent previously given, nor the subsequent processing of the same data, based on another legal basis, such as compliance with the contract or the legal obligation to which Sleep.8 is subject.

COOKIES

  • This website uses cookies. When you visit the website, we may place small pieces of information on your computer which are known as “cookies”. Cookies are stored by the browser on the hard drive. Cookies help us in many ways. We use cookies to better organize the website or information about our products, and to make that information more tailored to your interests or preferences. Cookies allow us to know who has visited which pages and what content, to assess the frequency of visits to certain pages, to determine which are the favorite areas of the website and to guide its use more generally. The user has the option of preventing cookies from being generated by selecting the corresponding option in their browser (known as a “browser”).

  • You can consult our Cookies Policy here.

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